Here are some of the projects my teams at the MBTA/MassDOT worked on between 2015-2020.

On-going reporting
MBTA Performance Dashboard
MBTA Data blog
MassDOT Tracker

Service Delivery Policy
Workshop for Board presentation
Intermediate feedback presentation
Final presentation
Service Delivery Policy
Policy in Practice: Bus Crowding presentation

Ridership Analysis
Ridership trends FY16 presentation
Ridership Update FY15-FY17 presentation
Ridership Goal Policy Considerations presentation
Bus Ridership Analysis (aka The Ridership Dissertation)

Overnight Service
Overnight demand presentation
Early Morning service pilot
Late Night service pilot

Youth Pass
Final pilot presentation
Final report
Program information

Means-tested fares feasibility study
Part 1
Part 2
Part 3
Partner Challenge 

All Door Boarding
Fare Transformation
New Mobility Marketplace 

Forging Ahead: Response to COVID
Part 1: Framework
Part 2: Defining Essential Services
Part 3: Service Proposals
Part 4: Public Feedback
Summary of public feedback
Part 5: Final Proposal

2020 MBTA Strategic Plan

Fairmount Line service pilot

Title VI Disparate Impact/Disproportionate Burden Policy
Public Engagement Plan
Bus Diversion Policy
Fare Policy